Licensing of SpecView > Soft License

When moving a license from one computer to another, the OLD computer generates a code that transfers the license to the new computer. This is the code from the old computer and needs to be typed in as a new license code at the startup screen of the NEW computer.

W2001: There are currently outstanding license operations, please complete these before moving the license.

It is not possible to move a license from one computer to another unless all outstanding license operations have been completed. This message indicates that some form of interaction with the License Server is still outstanding. Please contact SpecView to resolve this issue before moving the license.

W2002: This is not a soft license, to move the license, move the hardware dongle.

For USB License Dongles, exit SpecView, move the dongle to the new computer and run SpecView. The old computer’s SpecView will run as a Demo once the dongle has been moved.

M2003: No License to move.

No license has been installed yet, the software is operating in Demo mode, so there is no license to move from this computer

W2004: Please note that proceeding to move this license from this computer WILL DISABLE THIS LICENSE immediately.

Please be ready with the new computer before you proceed.

Do you wish to move the license off this computer now?

This is a warning that once the license move code has been generated, this copy of SpecView will be converted into a demo license. Please be sure that the new computer is ready, with SpecView installed before attempting to move the license from this computer.

W2005: Are you sure?

Please type YES into the box below to move the license and disable this SpecView.

Note that this copy of SpecView will become a 10-minute demo if you do this.

See above

M2006: Enter 'Move Code' from old computer

A prompt on the NEW computer to enter the code generated from the OLD computer using Help->Move License.

M2007: Install Code accepted.

Please exit and start SpecView again to continue with this new license.

Note that you will have 3 days to send an activation code to SpecView to fully enable this license.

days

An Install code (or License move code) has be installed, to setup the license on this computer. It is recommended that SpecView be closed and started again to ensure that all options in the License are available.

W2007: PC hardware has changed significantly since original license activation, RE-activation of SV is required within XXX days

This indicates that a large hardware change has been detected. This can occur for a number of reasons:

1)	The SpecView folder has been moved from one computer to another without doing the correct License Move procedure. Please see this section for full details of how to correctly move a license.

2)	New hardware has been installed in the computer and Re-activation of the license is required. Please go to Help->Registration Information and click the ‘RE-Activate’ button at the bottom.

3)	If the hardware has not changed, yet this message is shown then please contact SpecView.

M2008: PC hardware has changed slightly, re-activation of SV is advised (via a Check-in).\n Do you want to schedule a check in now?

This indicates that a small change to hardware has occurred, e.g. changing or adding a network card. This copy of SpecView needs to communicate to the SpecView License Server to register this change. This is done by a ‘check-in’ process. Go to Help->Registration Info and click the ‘Check in’ button at the bottom. Note that this kind of check-in requires an interaction with SpecView personnel to check the license details, so it must be done by eMail or telephone.

M2009: Please go to Help->About SpecView and click the [Check-In] button at the bottom to perform a check-in

As above

M2010: Enter Activation Response Code

This is the prompt to enter the Activation Response received from the SpecView license Server or SpecView personnel. Once activated, SpecView should be close and restarted to ensure all options are available.

M2011: Enter Upgrade Step-2 Code

This is a prompt to enter an Upgrade Step-2 code that has been supplied by SpecView in response to a Step-1 code generated from this copy of SpecView.

E2013: Code is the wrong length - please re-check and re-enter

This indicates that the code has been entered wrongly. Please check the code carefully and if this continues, it may have been copied or sent incorrectly.

E2013: Code has been typed incorrectly - please re-check and re-enter

This indicates that the code has been entered wrongly. Please check the code carefully and if this continues, it may have been copied or sent incorrectly.

E2014: This Step-2 code is not for this serial number.

This happens where the Step-2 code being typed in applies to a different License. Ensure the correct code is used with the correct license. Contact SpecView if the problem persists

E2015: This Step-2 code does not match the Step-1 code sent to SpecView.

This happens where the Step-2 code being typed in applies to a different License. Ensure the correct code is used with the correct license. Contact SpecView if the problem persists

E2016: You *MUST* update to a newer version of SpecView before trying to upgrade it, this version is too old.

This means that the incoming code refers to options that are not present in the version (build) of SpecView that you are currently using. To use this code you must first update SpecView to the latest version from the downloads section of the website.

E2017: An Installation Code has already been entered, you cannot enter another setup code without first activating this license

This indicates that the original License installation code has been entered, but not yet activated. The Original License Installation code is only used once. See the help on Activation for more details.

M2018: Serial number XXX has been installed. You *must* activate within XXX days for this software to be fully functional. Please Exit SpecView completely and then run it again to begin using the new license.

This message appears after the Installation License code has been entered and gives the number of days that are required before full Activation is necessary. The next step is to activate the License fully. Close SpecView and re-start it to get the full functionality of the License options.

M2019: This Activation Response code is not for this serial number.

This could happen if the Activation response code is typed into the wrong license. Contact SpecView if the problem persists

M2020: This Activation Response code does not match the code sent to SpecView.

This could happen if the Activation response code is typed into the wrong license. Contact SpecView if the problem persists

E2021: This license has been reported as lost, activation will not happen, deactivating license.

This message will appear if a License that has previously been reported as lost or stolen is attempted to be Activated again. A SpecView License can only be used on one computer, so a new license would be required. Please contact SpecView for assistance.

E2022: This is a duplicate activation - another installation of SV has already activated using the Activation Response code.

This copy is a second copy, please contact SpecView for assistance.

This happens when a License Install code is entered into a second computer and an attempt is made to activate this second license. The License Install codes are for use on a single computer only. If the intention is to move the license from an existing computer to a new one, please see the help on Moving a License. If the intention is to run a second copy of SpecView software, then a separate licese with a new License Install Code is required.

E2023: This license has now been disabled, please contact SpecView for assistance.

Please contact SpecView if this message is seen.

E2024: Unknown Activation code

This could happen if the Activation response code is typed into the wrong license. Contact SpecView if the problem persists

E2025: This check-in code is not for this serial number.

This could happen if the Check-in response code is typed into the wrong license. Contact SpecView if the problem persists

E2026: This check-in code does not match the code sent to SpecView.

This could happen if the Check-in response code is typed into the wrong license. Contact SpecView if the problem persists

E2027: This Re-Activation code is not for this serial number.

This could happen if the Re-Activation response code is typed into the wrong license. Contact SpecView if the problem persists

E2028: This RE-Activation code does not match the code sent to SpecView.

This could happen if the Re-Activation response code is typed into the wrong license. Contact SpecView if the problem persists

M2029: Upgrade Step 1 Code.

Please send this code to your SpecView representative.

They will then send a corresponding Step-2 code to enable the options on the license.

(This Step-1 code was generated previously, this is showing that code again)

For situations where the computer is not able to connect to the internet directly, a two-stop code system must be used, this is the first step, redisplaying the code previously generated.

M2030: Upgrade Step 1 Code.

Please send this code to your SpecView representative.

They will then send a corresponding Step-2 code to enable the options on the license.

For situations where the computer is not able to connect to the internet directly, a two-stop code system must be used, this is the first step.

E12384: Warning that a SpecView Project that was last run with a license is now being run without a license:

Error message displayed is:

E12384

This error indicates that SpecView will only operate for 10 minutes in Demo Mode because the license that was previously used, which was either:

1. A USB License Dongle which is now not connected to the PC, in this case the user will need to connect the dongle, then exit SpecView and run it again.

2. A Soft license which is no longer detectable, in this case the soft license needs to be made available. If in doubt contact Technical Support.

This error used to falsely appear when a user was using Demo Mode intentionally to create a new project.

However, this issue was resolved in SpecView Build 3.1.249.

E17817 No options defined on license.

There are no options on the License, so Standard Single-Port SpecView is in effect.

M2031: Re-Activation Request code.

Please send this code to your SpecView representative.

They will then send a corresponding response code to complete the re-activation.

Displayed during a non-internet re-Activation where the re-activation is done via an exchange of codes.

M2032: Check-in code.

Please send this code to your SpecView representative.

They will then send a corresponding response code to complete the check-in.

Displayed during a non-internet check-in where the check-in is done via an exchange of codes.

E2034: Unknown Error, please contact SpecView to resolve this issue;

Contact SpecView in this case.

E2040: Could not establish connection to the Licence Server.

Please check outgoing firewall or antivirus rules before trying again.

Contact SpecView for assistance, and / or use the SpecView website to enter codes:

http://www.specview.com/code.html

An attempt has been made to contact SpecView’s License Server directly across the Internet, but has failed. This could be for a number of reasons:

-	The computer has no internet connection – in which case, an exchange of codes can be done via another computer, eMail or telephone to process the codes.

-	The Internet is not working at the moment, use the codes as detailed above.

-	The SpecView License Server is undergoing maintenance – try again later, or send the codes via eMail.

E2041: Another Internet session is in operation, please close the other one first

Wait for the other Internet session to complete first before trying again. This can take about a minute. If this persists, close SpecView, restart it and try again. If it still does not work, contact SpecView for assistance.

M2042: File is in XXXX Please send to support@specview.com

This indicated the file containing the code to be sent. This file can be copied to another computer or attached as an eMail.

M2046: Code copied to Clipboard ready to be pasted...

The code is now in the Windows clipboard and is ready to be pasted into an eMail or another document.

E2053: Failed to process license code, XXXXX

The shows a variety of errors where the code that has been sent cannot be processed for a number of different reasons, most likely is that it has been typed in wrongly, please check the codes entered. The code generated from the Software is stored in a file called CODESENT.INI that is in the main SV3 folder (usually C:\SV3 ) so it can be checked in there to see if it has been sent / copied / typed correctly.

If everything seems correct, but this message is still displayed, then please contact SpecView for assistance.

E2043: Check-in too early

An attempt to check in has been performed when it was not expected. This usually indicates a License issue, please contact SpecView for assistance.

E2013: Code has been typed incorrectly - please re-check and re-enter

The code just entered has been typed incorrectly. It consists of digits in groups of 4, dashes (hyphens) and sometimes the letter ‘x’ on the end. Please double-check the code and re-request it if required.

If everything seems correct, but this message is still displayed, then please contact SpecView for assistance.

E2039: Was not check-in code

If everything seems correct, but this message is still displayed, then please contact SpecView for assistance.

E2013: Code is the wrong length - please re-check and re-enter

If everything seems correct, but this message is still displayed, then please contact SpecView for assistance.

E2038: Check-in out of sequence, please contact SpecView to resolve this issue.

This message indicates that this SpecView’s check-in was not expected by the SpecView License Server. Please contact SpecView for assistance.

E2037: Computer hardware has changed, please contact SpecView to resolve this issue

This message indicates some change of hardware that is not expected. Please contact SpecView for assistance.

E2036: Serial Number not issued by SpecView yet, please contact SpecView to resolve this issue

Please contact SpecView for assistance.

E2034: Unknown Error, please contact SpecView to resolve this issue

Please contact SpecView for assistance.

M2051: Activation successful. Please exit SpecView completely and start it again to get full functionality.

This copy of SpecView has been successfully Activated, however, it needs to be exited and run again (not just using File->Restart) to ensure that all the options are installed correctly. After closing completely and running it again, all the required options should then appear. This can be checked from the Help->Registration Info menu.

M2052: Upgrade retrieval or check-in successful.

Success, it all worked! If the operation was an Upgrade Retrieval, then the new option(s) have taken effect immediately. If it was a check-in, then it worked and all is well.

M2054: Please fill in the name field

A Name must be entered into the Name filed to help identify the use of this copy of SpecView. At least 2 letters are required

M2055: Please fill in the company field

A Company must be entered into the Name filed to help identify the use of this copy of SpecView. At least 2 letters are required

M2056: Please fill in the phone number field

At least 3 digits are required in the phone number field

M2057: Please fill in the country field

At least 2 letters are required for the country

M2058: Please use a valid eMail address

eMail addresses must have the ‘@’ sign, a dot ‘.’ And at least 3 letters to be valid

M2060: Check-in code.

Please send this code to your SpecView representative.

They will then send a corresponding Check-In Response code to complete the check-in.

You can also enter this code on our website at this address: http://www.specview.com/code.html

For non-internet check-ins, this code should be sent to SpecView by entering it into the SpecView Website at http://www.specview.com/code.html or sent by eMail or read out over the phone.

M2061: Enter Check In Response Code

Prompt to enter the Response code sent from SpecView License Server or SpecView personnel.

M2062: No USB Dongle or Soft License.

No license is found on this computer, SpecView will operate in Demo Mode.

M2059: SpecView will now exit, please run it again.

During Activation, SpecView needs to restart. Please exit completely and run it again.

M2048: This SpecView License needs to be activated, please click Help for details.

Activation required within XXX days XXX hours

This indicates that a License Installation code has been entered, but they Activation of this License has not yet been performed.

Indicating the remaining time left before Activation. Once this time has passed, this SpecView License will operate din demo mode only.

M2063: Evaluation version of SpecView *** PAST ACTIVATION EXPIRY ***

The SpecView License used was an evaluation license, and this time has now passed. SpecView will operate in Demo mode from now on. To continue using the License, please contact your SpecView representative.

M2064: License Retrieval code.

Please send this code to your SpecView representative.

They will then send a corresponding Check-In Response code to complete the check-in.

You can also enter this code on our website at this address: http://www.specview.com/code.html

This message is displayed during a Check-In with the SpecView License Server.

M2050: This SpecView License needs to check-in to the SpecView License Server periodically to verify the license.

This check-in needs to be done within the next: ?? days

*** Note: The software WILL STOP OPERATING after the check-in time has passed. ***

If this computer has Internet access, press this button to complete the check-in now:

A two-step process does the Check-in: The 'Step-1' code is generated by this computer. This is sent to SpecView. A 'Step-2' code is returned which is entered below.

Click Create Code to generate the Step-1 code. Please copy it carefully!

EITHER: from a PC WITH Internet access the code may be entered on SpecView’s web site here: http://www.specview.com/code.html

OR: eMail the code to UpgradeCode@SpecView.com. The Step-2 code will be returned via eMail.

Check-In now

If you are not ready to do the check-in now, please click Cancel:

Check-In

This is a dialog box allowing check-in.

A Step-1 code has already been generated. Please click the Help button below for details if you need to recover the previously generated Step-1 code

This message indicates that a Step-1 code has already been generated, this is just re-displaying the previous Step-1 code.

M2065: Evaluation mode expires in less than %d days, please contact SpecView.

The software will operate with very reduced functionality after this time.

Please visit http://www.specview.com/ for contact details.

A message displayed as Evaluation mode is nearing it’s Expiry. To make the license non-evaluation, or to extend the time, please contact your SpecView representative.

W2066: This hardware dongle has been reported lost and has been converted into a Demo with limited runtime. Please contact SpecView for assistance.

This USB license dongle has been previously reported as lost or stolen. A new license is required, please contact your SpecView representative for assistance.

E2067: Memory allocation failed

A message displayed if serious out-of-memory issues occur during Installation or Activation.

Soft License Errors

Soft License Errors